Young graduate customer service

Zele Day

Are you a real people-person and do you want to contribute to the ultimate 'customer service' experience? Join us and, as a communicative jack-of-all-trades, ensure that our customer gets the best service at all times. Discover here what we have in store for you!

Who we are

At We Are Carpets (Balta Group nv) we join forces to deliver carpets of premium quality. We do this with attention for people and the environment. We believe in quality, sustainability and continuous improvement and this is reflected in everything we do. The real core of this philosophy lies with our people, because safety always comes first! And you see that everywhere, in our production sites in Tielt, Zele and Los Angeles, and at our headquarters in Waregem.

But... Who are you?

Like us, you believe that a premium brand also offers premium service. You want to contribute to long-term customer relations, because hey - our customers deserve to enjoy our great carpets and create an oasis of peace! So you secretly always had a fondness for Aladin and his magic carpet. Not bad at all, because we secretly do too! So do you have less than 2 years of experience or are you graduating soon? Perfect, read on!

Match made in heaven?

Are you thinking 'Wow, they describe me perfectly in this vacancy'? Then read on a bit further to convince yourself and us.

  • Under the motto 'your needs are my needs' you will always look for the essence in order to really understand the needs and questions of the customer and to be able to offer targeted solutions.
  • Your focus is on our customers and their success, so you always keep them up-to-date with the latest information. We all like to be kept in the loop, right?
  • We love your hands-on mentality and energetic drive. An extra challenge? You love that! You keep thinking along with your team to work even more efficiently and thus help the customer even better in the future.
  • Communicative and social? Check it out! You are a real bridge builder, establishing relationships with customers and other stakeholders is a piece of cake for you.


  • Learn, grow, jump! On-the-job training and coaching will make you a true professional. You can get your first experience in 'People Leadership'.
  • You start in an inclusive, multicultural environment within a growing company. You will be part of 'the change'!
  • A life outside of work? Most certainly! A flexible working arrangement ensures that you can make your dreams come true on and off the job.
  • Did we mention that we work in a traffic-free environment? So you'll definitely be home in time for dinner (and the apĂ©ro!).
  • You've come this far, but were secretly looking for the paycheck? Here it is! In addition to the challenges regarding content, we offer you an attractive salary package with numerous fringe benefits.
  • A permanent contract will undoubtedly make you jump off your chair a little higher.

We get it, you're excited. So are we. So don't hesitate to apply.

Ready to fly? See you soon - new colleague!